Schedule Service

Why schedule your Mercedes-Benz service here at Mercedes-Benz of Cincinnati?

You get peace of mind in the knowledge that your vehicle is receives the attention of the highly-trained and experienced Mercedes-Benz technicians. Consider these facts: Our Service Team includes a Central Diagnostic Technician who was nominated by Mercedes-Benz USA and successfully completed their rigorous certification process. There are only XX in the USA and our ability to offer his encyclopedic knowledge speeds up the process of resolving any issue you may ask of us. In addition, any work required by your vehicle gets the benefit of 2 senior technicians who have each accumulated over 35 years of Mercedes-Benz service experience. Their leadership helps our entire team provide highest degree of expertise to meet every technical situation with success. When you do visit our service department, you’ll find a huge transparent glass wall where you can observe our technicians working on your vehicle while you relax in our customer lounge area. While waiting  for your wheel alignment or balancing, or another service task, you can choose from:


While You Wait:

  • High-speed guest WiFi access
  • Bottled water
  • Soda
  • Selection of Hot teas
  • Freshly brewed cappuccinos, lattes, other coffee drinks or a very impressive hot chocolate
  • Mornings have continental breakfast items available (muffins, pastries, etc.)


If your service requires a longer timeline:

  • Loaner car (limited supply)
  • Complementary shuttle transportation for your personal pickup and delivery

When you arrive, just drop off your vehicle for our Service Valet to make your experience quick and easy. And our final standing offer for all Mercedes-Benz owners — feel free to stop by anytime during our established service business hours for a complementary car wash. We hope to see you soon!